The Phoenix Rink will be mechanically run where a coolant produces cold temperatures in the surface below the water, causing the water to freeze. Dewan proposes the ice rink to be a centre stage for the underground shopping experience. The city's chill-out lifestyle destination will not only attract tourists but the popular venue will also attract thousands of local skating enthusiasts every week.

To further enhance the skating experience, the Phoenix Ice Rink will provide 'Penguin Skating Aids,' specially designed to help little ones and children maintain their balance while trying out skating lessons, and giving them a fun way to improve their posture and skating stance. Additionally, the Phoenix Ice Rink will be much ahead of other similar facilities, with a 1.5-inch-thick ice-bed, which is nearly three times the thickness of a National Hockey League ice rink, and will provide a fully equipped Skate Shop.

The outlet will offer the entire breadth of accessories that meet the needs of ice-skating and ice hockey fans in addition to an array of take-home memorabilia. These will significantly propel the Ice Rink as the preferred venue, not only for games and fun, but also for events, birthday celebrations and get-togethers, as well as corporate team building exercises including special Broomball Games. Two-hour public skating classes, disco on ice sessions, and private or group skating lessons, as well as various, summer skating camps for children and adults will be offered.

The Ice Rink will feature a year-round events calendar both on and off the ice including themed skating events, figure skating shows and sporting matches. It will have a world-class multimedia system including a 20m x 10m LED screen. Ice Marshals will be at hand at all times during public skating hours to ensure customer safety, and the Zamboni, a special ice resurfacing machine will be deployed across the rink every couple of hours to ensure top quality ice at all times.